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How We Handle Your Account Information

We collect what we need to run your account, process bKash and Nagad deposits, and keep your login secure. This policy walks you through what we gather, how we use it, and the choices you have around your data.

Account data you give usPayment details for transactionsDevice and session logsCookie preferences you controlContact options you choose
bdbaji How We Handle Your Account Information
DATA SAFEGUARDS

How We Protect Your Information

We encrypt your password and payment details at rest and in transit. Session cookies expire after you close your browser or after a period of inactivity. Our payment processor handles card and wallet verification under their own security standards, and we receive only the transaction outcome and reference number.

Encryption Standards

We use SSL to protect data moving between your device and our servers, and we hash your password so even our support team cannot read it — only you can reset it with your registered mobile number.

Cookie Controls

Essential cookies keep you logged in and remember your wallet currency; analytics cookies track page visits to help us improve navigation. You can disable analytics cookies in your browser and still deposit, play and withdraw without issue.

Account Security Logs

Every login, deposit and withdrawal creates a timestamped entry in your account history so you can spot any action you did not make and report it to our team immediately for investigation and account lockdown if needed.

Data Retention Policy

We keep your transaction records and account correspondence for a defined period after you close your account to meet audit and dispute-resolution requirements; once that period ends we delete the data unless local law requires longer retention.

PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to see what data we hold, update a detail, or ask us to delete your account information after closure, our support desk handles those requests. Email gets you a written record; live chat is faster for quick clarifications during the day.

Email Support Send your data request or privacy question to our inbox and we'll reply within two business days with the information or the steps we need from you to verify your identity before releasing account records.
Live Chat Open the chat widget in your account dashboard to ask about what data we collect, how long we keep it, or how to update your contact preferences — our agents walk you through the process in real time.
Account Settings Log in and head to your profile page to change your mobile number, update your password, or review the devices that have accessed your account recently — those changes take effect immediately without needing support approval.

Privacy Policy FAQ

We ask for your mobile number, a username and a password. When you deposit we log the payment method you used and the transaction reference so we can credit your wallet and handle any query you raise later.

We share transaction details with our payment processor when you request a withdrawal, and we may disclose account records if required by legal process. We do not sell your personal data to advertisers or data brokers.

Email our support desk with your registered mobile number and account username; we'll verify your identity and send you a copy of your account data, transaction history and any support conversations we have on file.

Yes. Contact support to close your account; we'll delete your personal data after a retention period set by record-keeping obligations. Transaction logs may be kept longer if required by local law in eligible jurisdictions.

Essential cookies keep you logged in and remember your wallet currency. Analytics cookies track page visits to improve the site. You can block analytics cookies in your browser settings and the platform will still work normally.

We encrypt payment data in transit with SSL and we do not store your bKash or Nagad PIN. Our payment processor handles wallet verification and we receive only the transaction outcome and reference number for your account ledger.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.